Privacy Policy

Bella Luna BnB
Website: https://bellalunabnb.com
Email: info@bellalunabnb.com
Phone: +264 81 143 2451

1. Introduction

Bella Luna BnB (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make use of our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Personal Information You Provide

Full name
Email address
Phone number
Booking details (dates, preferences, number of guests)
Any information submitted via contact forms or email

2.2 Automatically Collected Information

IP address
Browser type and version
Pages visited and time spent on the site
Device information

3. How We Use Your Information

We use your information to:

Process and manage bookings
Respond to inquiries and provide customer support
Improve our website and services
Send booking confirmations or important updates
Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing of Information

We may share your information with:

Service providers (e.g., payment processors, hosting providers)
Legal authorities if required by law

All third parties are obligated to keep your information secure and confidential.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us understand how visitors interact with our website.

You can choose to disable cookies through your browser settings, but this may affect site functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Bella Luna BnB
Website: https://bellalunabnb.com
Email: info@bellalunabnb.com
Phone: +264 81 143 2451